We have been having a big issue where users don't understand that the time and date they choose is the earliest a driver can come pick it up, they think it's the time the driver will be there when it's actually a range so I've been working on some small UX items to help. This is all built in code, but we used a tooltip on the pick up date and created an optional info sections in our dropdowns to try and explain this as well.
The time in the first tooltip is actually dynamic too so whatever time they have selected will update there.
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MothershipProduct Design
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